Privacy Policy

Last updated: March 26, 2024

Introduction

Lumen VPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service and mobile application.

Information We Collect

We collect minimal information to provide and improve our service:

  • Email address (for account creation)
  • Payment information (processed by secure third-party providers)
  • Aggregate VPN usage statistics (non-personally identifiable)

No-Logs Policy

We maintain a strict no-logs policy. We do not collect or store:

  • Browsing history
  • Traffic destination
  • Data content
  • DNS queries

Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption
  • Secure server infrastructure
  • Regular security audits

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]